Idea Customer Care Services

We are committed to providing best-in-class customer care through world class technology and response mechanisms. At Idea you can expect nothing but the best in customer service. That's how we work for you!

Contact Us

Click here to know all our customer service touch points
Know More

Need Help

Have queries regarding DND or need to know about our office locations......
Know More

Regulatory

Explore and read about the Telecom Charter, Appellate Authority and other relevant topics of concern.
Know More

FAQs

Browse through our list of Frequently Asked Questions regarding our products and services.
Know More

Store Locator

Contact Us

Call us at 12345
Tweet us at Idea_CARES

4G Devices

Unlimited Packs

!-Plan
  • Before an online recharge, kindly visit the Online tariff section for a detailed description.
  • Dear Subscribers, kindly do not respond to missed calls from unknown international numbers or calls about winning prizes or lottery.
  • Deactivation of Data Service: You can deactivate data services from your data default plan by sending an SMS “STOP” to 1925, or dial 1925 and then press 2.
  • Reactivation of Data Service: You can reactivate data services if you have deactivated the data services earlier, by sending an SMS “START” to 1925, or dial 1925 and then press 1.
  • Deactivation of Value Added Service (VAS): To cancel a VAS subscription, SMS "STOP" to 155223 (toll free) and select the service you wish to deactivate OR Dial 155223 (toll free) and select the service you wish to deactivate.
  • Idea Money is an initiative from Idea Mobile Commerce Services Ltd. (IMCSL).
  • *Swachh Bharat Cess. & Krishi Kalyan Cess.
  • Advisory Note for Idea Customer on WannaCry Ransomware
  • © 2017 Idea Cellular Ltd.
  • Best View 1024*768 + IE8 +
Chat With Us!
Hi, We are around, click 'Start Chat' to contact us.